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Using Chat Sessions While Attending a Distance Learning Session


Siebel Distance Learning includes a chat feature that you can use to exchange text messages with a selected session participant, such as an attendee or instructor, or with participants.

NOTE:  This option may not be accessible in group or multi-level sessions.

To exchange text messages during a session using the Online Chat dialog box

  1. Choose View > Chat.
  2. The Online Chat dialog box appears.

  3. Select a value from the Send Chat picklist.
  4. You can select one session participant to chat with or you can select Everyone to send your message to all session participants.

    If you send a message to the instructor, it may or may not be visible to other session participants, depending on whether or not the instructor has selected Display Text Chat Window To Attendees.

  5. Type your message in the text field at the bottom of the Online Chat dialog box, and then click Send to transmit it to your intended recipient or recipients.
  6. There is a list of predefined messages which recipients can use to send chat messages. Recipients access this list by clicking the down arrow at the bottom of the Online Chat dialog box.

    To edit or customize your chat messages, go to Start > Programs > Siebel Distance Learning > Client > Edit Chat Message.

    The text of your message is displayed in the upper area of the Online Chat dialog box, labelled with your user name. If you have designated only one recipient, the label also includes the user name of the recipient and indicates that the message was private.


 Siebel Distance Learning Guide 
 Published: 18 April 2003