Siebel Distance Learning Guide > Attending a Distance Learning Session > Installing the Distance Learning Client >

Downloading Client Software Automatically

When a user with a Windows computer first clicks a link to join a Siebel Distance Learning session, the server determines whether or not the user needs to download client software and automatically performs the download if it is needed. Depending on the speed of the network connection between the server and client machine, the download operation may take a few moments.

To download client software automatically

  1. Navigate to the Conference Center screen.

    2. NOTE:  For information on navigating Siebel Distance Learning Web sites, see Navigating Siebel Distance Learning Attendee Screens.

    The Siebel Distance Learning Sessions - Main page appears.

  2. Click the name of the session or breakout room you want to join.

    3. If Distance Learning client software has not previously been installed on your computer, and if your computer uses a Windows operating system, the Install or Upgrade Siebel Distance Learning dialog box appears.

    Click for full size image

  3. Click Continue.
  4. At the dialog box prompt, click Yes.

    5. The Distance Learning client software is downloaded to your computer. When the automatic download operation is complete, you will need to enter personal information for the session user list. You will then join the Distance Learning session you chose.

NOTE:  The automatic download operation will only work if the security settings for the browser are set appropriately. If automatic installation does not work, download the client manually.


 Siebel Distance Learning Guide 
 Published: 18 April 2003