Bookshelf v7.5: Viewing Attendee Information During a Session

Siebel Distance Learning Guide > Conducting a Distance Learning Session >

Viewing Attendee Information During a Session

During a Distance Learning session, you can see the following kinds of information about attendees in the User List dialog box:

Who is attending the session

Attendees who are requesting your attention

Results of the most recent quiz question

However, when you are presenting a Siebel Distance Learning session, attendees may find it confusing to see the User List as part of what is transmitted from your computer. To address this issue, Distance Learning offers you the following options:

Pause transmission while viewing attendee information. By default, Distance Learning pauses transmission from the Capture Frame while you view the User List. When you close the User List dialog box transmission automatically resumes.

Display User List to attendees. When the Display User List to Attendees check box is selected, Distance Learning transmits the User List to attendees if you view it inside the Capture Frame on the presenting computer.

To view information about attendees during a Distance Learning session

Choose View > User List or click the User List button on the Distance Learning toolbar.

The User List dialog box appears.

Normally, attendees' names are displayed in the User List as black text. However, if an attendee has selected Raise Hand to request your attention, the student's name is displayed in red, along with the time when the attendee selected Raise Hand. If an attendee has granted application sharing, the attendee's name is displayed in blue. For information on application sharing, see Application Sharing.

Choose one of the following methods to coordinate the display of the User List with transmission of Capture Frame contents:

If you want to continue transmitting Capture Frame contents to students while the User List dialog box is open, click to select the Display User List To Attendees check box.

If you want to pause transmission from the Capture Frame while you view the User List, make sure the Display User List to Attendees check box is not selected, which is the default setting. When you are ready to resume transmission, click Close in the User List dialog box.

If you want to drill down into a user in the session, in the User List dialog box, double-click the name of the user. The Personal Info dialog box appears with the detailed information about the user. From here you can choose to send private text messages, send email messages, and so on. If you are in a Group or Multi-Level session, you can make the following actions on the user: Turn Point On, Turn Audio On, Make Presenter, and so on.

From the User List dialog box, you can use the following features.


Feature	Description
Chat	Click the Chat button to send a private text message to the attendee.
Send	Click the Send button to email the highlighted attendee.
Surf	Click the Surf button to browse the Web pages that the highlighted attendee has specified in the user's Personal Information. If this information is not available, the Surf button will be grayed out.
Save to Disk	Click the Save to Disk button to save the highlighted attendee's information to your local hard drive.
Turn Pointer On/Off	Click the Turn Pointer On button to turn the attendee's pointer on. To turn the pointer off, click the Turn Pointer Off button.
Turn Audio On/Off	Click the Turn Audio On button to turn the attendee's audio on and to bring up the audio control to the user's toolbar. To turn the audio off, click the Turn Audio Off button.
Make Presenter/Attendee	Click the Make Presenter button to make an attendee the new presenter. The Make Attendee button will take the presenter privilege away from the user, if the user is currently presenting.
Eject from session	Click the Eject from session button to eject an attendee from the session. A pop-up window will appear on your desktop asking you to confirm that you want to eject the attendee. Click Yes and the user will be disconnected from the session. The attendee will also no longer be able to join the session.