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Overview: Siebel eBusiness Application Integration Volume I > Error Messages and Troubleshooting Tips >

XML Converter

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Error

EAI XML Converter error - empty input message, expecting an XML document in <Value> of input arguments.

Cause

The message from the EAI receiver is not included in the input arguments of the EAI XML converter.

Resolution

Create a new process property <Value> in the workflow to hold the message obtained from EAI receiver, then add <value> into the input argument of the EAI XML Converter business service.

Error

EAI XML Converter error - empty input message, expecting an XML document in <Value> of input arguments.

Cause

No XML document was passed as an input to the Siebel XML converter. The XML document should be passed in as the <Value> (Message Text) input argument.

Resolution

If you are calling the XML Converter from workflow, then:

Verify that the Message Text input argument is correctly mapped to a process property.
Verify that any previous steps are populating the process property with the XML document.

If the XML document is generated from a transport, such as MQSeries or HTTP and dispatched to a workflow, then:

Verify that the process property that contains the document has a default value of <Value>.
Verify that the external application providing the XML document is not sending an empty message.

Error

Error invoking 'EAI XML Converter', method 'XMLToPropSet' at step 'convert to internal'.

Cause

The wrong XML format caused the error.

Resolution

Check the format of the XML message and make sure it is correct. Some common problems include:

An XML open element tag such as <SiebelMessage> does not have a corresponding close tag such as </SiebelMessage>.
An XML tag (element or attribute) contains invalid characters such as a space.

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