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Integration Platform Technologies: Siebel eBusiness Application Integration Volume II > Web Services >

Troubleshooting Tips

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You can enable Web Services Tracing on the Server to write all inbound and outbound SOAP documents to a log file.

To enable Web Services Tracing

From the application-level menu, choose View > Site Map > Server Administration.
Go to the Servers view.
Select the Server Event Configuration tab.
Set the Log Level parameter to 4 for the following Event Types:
Web Service Inbound Argument Tracing
Web Service Outbound Argument Tracing
Web Service Inbound
Web Service Outbound
Navigate to the Components view.
Select the EAI Object Manager component, and select the Component Parameters tab.
Set the Enable Business Service Argument Tracing parameter to True.
Restart or reconfigure the server component. For details, see Siebel Server Administration Guide.

Integration Components Cardinality

The cardinality of the root integration component used by inbound Web Services has to be set to Zero or More. Cardinality of other integration components is not restricted.

The reason for the constraint on root component cardinality is that Siebel Web Services infrastructure generally returns multiple instances of root integration component for any given request. Thus, having cardinality set to anything other than Zero or More would prevent external clients to correctly interoperate with Siebel Web Services.

NOTE:  When modifying run-time parameters, the server component needs to be restarted. For details, see Siebel Server Administration Guide.

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