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Siebel Employee Relationship Management Administration Guide >

Configuring Siebel ERM

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This section describes configuration tasks that are necessary to use some Siebel ERM modules. Configuration tasks include procedures for:

Establishing the GUESTERM User
Modifying ERM Predefined Queries
Establishing D&B user credentials to allow access to D&B's detailed business and credit reports
Activating ERM layout controls for end users.

For information about installing Siebel applications or general Siebel parameters, see Siebel Server Installation Guide for Microsoft Windows, Siebel Server Installation Guide for UNIX, and Siebel Web Client Administration Guide.

For general information about configuring Siebel applications, see Siebel eSales Administration Guide.

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