Siebel Employee Relationship Management Administration Guide > Setting Up eContent Services >

Example Process for eContent Services

The following section describes the process an administrator might follow to set up eContent Services. Your company may follow a different process according to its business requirements.

Administrator Procedures

The Siebel administrator requires administrative responsibilities to:

  1. Assign News Topic Administrator responsibilities. The administrator assigns responsibilities to the employee who will administer news topics. For more information, see Assigning News Topic Administrator Responsibilities.
  2. Create access groups. The administrator creates access groups so that relevant content can be directed to specific groups of users. For more information, see Creating Access Groups for eContent News Services.
  3. Set up host and authentication credentials. The administrator establishes the content host name, user name, and password that allow access to the Siebel application-hosted data. For more information, see Setting Up eContent Host and Authentication Credentials.
  4. Create news packages. The administrator sets up news packages—subscriptions to third-party content sources offered by Siebel eContent Services. For more information, see Creating a News Package.
  5. Create news topics. The administrator sets up news topics to locate topics of interest within the news packages. For more information, see Managing News Topics.
  6. Associate accounts and competitors with news topics. The administrator associates accounts and competitors to new topics to create briefings. For more information, see Retrieving Account and Competitor News for Briefings and Associating Accounts and Competitors with News Topics.
  7. Associate your company with a news topic. The administrator associates his organization with a news topic to display company news on the company's Briefings page. For more information, see Associating Your Company with a News Topic.

 Siebel Employee Relationship Management Administration Guide 
 Published: 18 April 2003