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Siebel eEnergy Guide > Billing >

Generating Credit, Fraud, and Usage Information (Administrator)

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Siebel eEnergy contains a view for administrators that simulates an external billing system. From that view, you can create credit, fraud, and usage details for a billing account. End users do not have access to the view.

CAUTION:  Siebel eEnergy billing administration views are part of the Billing Management option. Exclusively for testing purposes, these views are used to simulate an external billing system and therefore should not be used in a production environment. For this reason, they are not part of release documentation.

To generate credit, fraud, and usage information

From the application-level menu, select View > Site Map > Billing Data Administration > Billing Data Administration.
In the Billing Accounts list, select the account.
Click the Credit, Fraud, or Usage view tabs.
In the appropriate list, add a record and complete the necessary fields.

NOTE:  For Load Factor in the Usage view, you must enter the value as a percentage and not as a decimal value (multiply the value for used or available kWh by 100%). For example, if you would normally enter .50 as a load factor, enter 50. This will make sure that the data displays properly throughout Siebel eEnergy.

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