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Changing Fraud Thresholds
End users can change thresholds in the fraud profile, if necessary. For example, if a breach of a credit threshold generated the fraud alert, the customer can request a higher threshold. If this is granted, it may cancel the fraud alert.
To change a fraud threshold
- Navigate to the Fraud Management screen.
- In the Fraud Alerts list, select a fraud alert.
- Click the Account Name hyperlink.
- In the Fraud Account Profile form, change one or more of the fields.
For information about the fields in the Fraud Account Profile form, see Profiles.
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Siebel eEnergy Guide Published: 23 June 2003 |