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Activity Templates View


The Activity Templates view creates activity plan templates for all Siebel applications. Any number of activities may be associated with these templates. Table 13 describes items in activity templates records.

Table 13.  Selected Item in the Activity Templates View
Item
Description
Public
When selected, this check box indicates that the information can be accessed by customer and partner applications, as well as by employee applications.
Auto Trigger
This check box provides the activities from this template to a sales stage, when the sales stage is set for an opportunity.

Service Details Subview

The Service Details subview associates multiple activities with each activity template. This subview has tabs for associating steps, skills, parts and tools, and instructions with an activity.

Table 14 describes items in activity template detail records.

Table 14.  Selected Item in the Service Details Subview
Item
Description
Breakable
When selected, allows Optimizer to insert a break into an activity.
For information about Optimizer, see Scheduling and Dispatch.
Category
Category under which the activities will fall. For information about the effects of selections in field, see About the Category Field.
Duration
Complete duration of the activity, expressed in minutes, and calculated as work time + break time.
Lead Time
Duration of travel to or other preparation for the activity.
Lock Assignment
When selected, prevents reassignment of the activities.
Units
Units of measure for Lead Time field.
Work Time
Duration of work.


 Siebel Field Service Guide 
 Published: 21 April 2003