Siebel Field Service Guide > Agreements > Agreements Screen >

Terms and Totals View

The Terms and Totals view displays the payment, taxes, and shipping information for an agreement.

Totals Subview

The Totals subview displays the totals of service, parts, shipping, and tax billed to an agreement. Table 60 describes items in totals records.

Table 60.  Selected Items in the Totals Subview
Item
Description
Adjustment
Value entered in this field is subtracted from the value in the Total field.
Products
Sum of agreement line items that have the Service field set to No (see Line Items View) minus discounts.
Services
Sum of agreement line items that have the Service field set to Yes (see Line Items View), minus discounts.
Shipping
Cost of shipping. Copied from the Shipping Charges field in the Terms and Totals view.


 Siebel Field Service Guide 
 Published: 21 April 2003