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Substitution and Allocation Flags


The Fulfillment Engine uses the following inventory-specific attributes in its logic:

Allocation and substitution options are set at three levels in Field Service:

Conditions for Auto-Substitution

If the Fulfillment Engine is running and any one of the following conditions is met, the Fulfillment Engine attempts to allocate a substitute from the inventory's sublevel, then from the parent inventory, and then from the fulfillment center (based on order priority), assuming there are no exact products at any of these locations.

All of these conditions must be met for substitution to take place automatically during fulfillment:

NOTE:  FS_PROD_ALLOC_RULES can have the values Yes, No, and Default. These values can be specified in the List of Values view (Application Administration > List of Values). These values are not related to the AllocationRule values.


 Siebel Field Service Guide 
 Published: 21 April 2003