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Siebel Wireless for Field Service

Siebel Wireless provides real-time access to information through a wireless application protocol (WAP)-enabled mobile phone or wireless handheld device. With Siebel Wireless for Field Service professionals, users can update sales opportunities, review account and activity information, access calendar and contact details, order and track parts, respond to service requests, and send correspondence. See Siebel Wireless Administration Guide.

Siebel Wireless Messaging

The Siebel Short Messaging Service (SMS) Adapter provides connectivity to global SMS centers using proprietary APIs. Siebel Wireless Messaging provides wireless dispatches and database updates.


 Siebel Field Service Guide 
 Published: 21 April 2003