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Mobile Computing Support

Field service engineers in the field can access Siebel Field Service on their laptop computers, handheld devices, or wireless devices. Later they can synchronize to send local changes to the Field Service server and to retrieve new information from this server. Siebel applications support synchronization over LANs, WANs, dial-up connections, wireless networks, and the Internet.

Siebel Field Service introduces uncommitted transactions for inventory transfers in the field. This allows for tracking of part movements without immediate access to records in the corporate computer. Upon synchronization with a Field Service server, these transactions may be committed and recorded in the server database.


 Siebel Field Service Guide 
 Published: 21 April 2003