Siebel Field Service Guide > Preventive Maintenance > Preventive Maintenance Triggers >

Time Interval Triggers

A Time Interval trigger activates a PM plan after a fixed time interval, measured in days. Each time interval record has a start and end age (in days from the asset's install date) so that the frequency of PM service requests can change, depending on the age of the asset. For example, in the first year, PM service can take place every 6 months (180 days). After the first year, service calls can occur more often; for example, every 3 months (90 days).

NOTE:  The age of the asset is determined by the Install Date (see Assets View). If the Install Date is missing, the asset is considered to be 0 days old.

Although the interval could be less than 1 day, currently higher-level logic prevents triggers from firing more than once a day.

Date Triggers

Date triggers fire on a specific date. Like Time Interval triggers, they may have a valid start and end that are measured from the asset's install date.

NOTE:  In the out-of-the-box configuration, Date triggers are not exposed on the user interface.


 Siebel Field Service Guide 
 Published: 21 April 2003