Siebel Field Service Guide > Service Support > Accounts Screen >

Agreements View

The Agreements view displays all of the agreements associated with an account and the status of these agreements. Table 2 describes items in agreement records.

Table 2.  Selected Items in the Service Agreements View
Item
Description
Primary
A check box that indicates this is a primary agreement for the selected account. This check box is for information only.
Type
The type of agreement; for example, Service Level Agreement or Price Protection.
Valid
A check box that indicates this is an active agreement. When checked, an agreement may appear in the list that the Verify button produces. See Verify Button.

For more information on using the Agreements view, see Agreements.


 Siebel Field Service Guide 
 Published: 21 April 2003