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User Properties for Signature Capture Verification


In the default installation of Siebel ePharma Handheld, there are three user properties that set fields for the checksums (Checksum Field: 1, Checksum Field: 2, and Checksum Field: 3). These user properties and their default configurations are described in the following sections.

Using Siebel Tools, you can create additional checksums. For more information, see Creating New Checksum Field User Properties.

Checksum Field: 1—Signature Header Text

This checksum compares the signature header text recorded at time of signature with the similar string in the current call record. The three possible outcomes (Passed, Adjusted, and Failed) for this checksum depend upon the signature header text strings and the (signature) Status field.

Table 7.  Checksum Status for Signature Header Text
The Checksum Status is...
If the signature event string...
Passed
Equals the current call string.
Adjusted
Is different from the current call string and the (signature) Status is Inactive.
Failed
Is different from the current call string and the (signature) Status is Active.

Checksum Field: 2—Signature Body Text

This checksum compares the signature body text recorded at the time of signature with the similar string in the current call information.

The outcome (Passed and Adjusted) for this checksum depends on whether the signature body text strings match.

Table 8.  Checksum Status for Signature Body Text
The Checksum Status is...
If the signature event string...
Passed
Equals the current call string.
Adjusted
Is different from the current call string.

Checksum Field: 3—Sales Representative's Row Number

This checksum compares the identity of the call creator at time of signature with the identity of the current creator of the call. The employee's row number is used to identify the call creator.

An employee's row number can be obtained by selecting the employee in the Employees view (View > Site Map > User Administration > Employees) and then selecting Help > About Record. The Employee's Row # appears in the About Record dialog box.

The outcome (Passed and Failed) for this checksum depends on whether the sales representative name text strings match.

Table 9.  Checksum Status for Sales Representative's Row
The Checksum Status is...
If the signature event string...
Passed
Equals the current call string.
Failed
Is different from the current call string.


 Siebel ePharma Handheld Guide for Windows-Powered Devices 
 Published: 18 July 2003