Siebel ePharma Handheld Guide for Windows-Powered Devices > Synchronization Conflict Handling and Recovery >

Companion Sync Journal Files

Any journal log files that are generated during Companion Synchronization are saved in the Siebel application directory on the Mobile Web Client. To facilitate the administration of Companion Sync deployments, a mechanism is embedded in Siebel Handheld that uses MAPI integration to transfer the journal log files to the Siebel Administrator. When this functionality is enabled, if a journal log file is generated, it is automatically attached to an email and sent to an email alias. The administrator can then use an Outlook macro to concatenate these attachments into a single XML file that can then be viewed in the Journal Viewer.

NOTE:  This functionality is only available to clients using Microsoft Outlook.


 Siebel ePharma Handheld Guide for Windows-Powered Devices 
 Published: 18 July 2003