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Multi-Value Groups (MVG)

The Multi-Value Group applet is not supported on the Siebel Handheld Client; however, the Multi-Value Group relationship is supported. The Multi-Value Group (MVG) control button does not appear on fields in Siebel Handheld Client applications. Instead, MVGs can be implemented as parent-child views. As a result, MVG fields are not editable within the parent record. In the Siebel Web Client, addresses of accounts are added, deleted, or edited through the Business Address MVG applet. However, in the Siebel Sales Handheld Client, these functions must be done through a Business Address child applet with an Account applet as its parent.

On the handheld, all MVG fields are displayed as read-only fields with the primary record visible. If you have an application or business requirement that requires the user to view or update all the records in the MVG, you must configure a separate view for that MVG. For example, the Address field in the Accounts or My Accounts view is an MVG. In the Siebel Handheld Client that field is read-only and displays the primary record. In order for the handheld user to see and update the addresses, the new Address view is configured in Siebel Tools. This new Address view is visible in the Show drop-down list.

CAUTION:  Multi-Value Group fields are automatically displayed as read-only fields in the handheld application. If the fields are set to be editable, the application will crash during synchronization.


 Siebel Service Handheld Guide for Windows-Powered Devices 
 Published: 18 July 2003