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Siebel eHealthcare Guide > Companies > Business Scenarios >

Sales Representative Tracks Company Information

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A sales representative uses the Companies screen to capture and manage profile information about her business customer, such as contacts, organizational structure, management, and financial information. In addition to viewing market statistics and D&B reports. Using Siebel eHealthcare, she can capture and track information about a company's:

Relationship with her organization, such as the coverage team, contract terms, sales and service information
Preferred delivery channels, at both summary and detailed levels

She can also view details of competitors and create and access marketing and sales presentations.

The sales representative can create a new company record or view and modify information about existing companies. For example, if the sales representative is preparing for a sales call, she can use the Companies screen to answer the following questions:

What business is this company in?
Who are the executives I should be calling on?
What is this company's financial profile?
What financial accounts and products does the company already own?
What types of service issues has the company had?

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