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Siebel eHealthcare Guide > Individual Health Policies > End-User Procedures >

Adding Service Requests

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End users can add service requests for individual health policies. Examples of service requests are a change of primary care provider, a request for literature, or a question about an insurance claim.

To add a service request

Navigate to the Individual Health Policies screen.
In the Individual Health Policies list, select a policy.
Click the Service Requests view tab.
In the Service Requests list, add a record and complete the necessary fields.

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