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Siebel eHealthcare Guide > Members > End-User Procedures >

Changing a PCP or a Primary Network or IPA for Members

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If a member changes primary care provider (PCP), primary network, or independent practice association (IPA), end users can update Siebel eHealthcare to reflect the change.

To make changes to member information

Navigate to the Members screen.
In the Members list, select a member.
Click the Benefits view tab.
In the Benefits list, select the appropriate field and enter the new information as follows:
Primary Care Provider Last Name. Select a new primary care physician.
Primary Network/IPA. Select a new primary network or IPA.

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