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Siebel eHealthcare Guide > Partners and Agents >
Business Scenario
These scenarios feature sample tasks performed by a health plan company employees. Your company may follow a different workflow according to its business requirements.
In these scenarios, the end users are company employees who manage information in the field. They enter information to:
- Create a partner
- Add a contact that represents an agency
- Add new agents
- View information about existing agents
- Track agent information about contracts, licenses, appointments, registration status, errors and omissions, policies, and quotes
- Create service requests or activities for agents
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Siebel eHealthcare Guide Published: 04 June 2003 |