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Siebel eHospitality Guide > Setting Up Siebel eHospitality >

Activating Workflow Processes

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As part of the setup process, you must activate workflow processes. If you do not activate the Siebel eHospitality (SHM) workflow processes, invoice creation fails because buttons in the Order Function view depend on these workflow processes. For more information about invoice creation, see Using Siebel eHospitality After Events.

NOTE:  Workflow processes must be activated before using the Siebel eHospitality application. However, activating workflow processes is not part of the Siebel eHospitality-specific tasks, so this procedure can be implemented either before or after setting up Siebel eHospitality.

To activate workflow processes

From the application-level menu, choose View > Site Map > Siebel Workflow Administration > Workflow Processes.
In the Workflow Processes list, query for SHM*.

This query returns the following seven records: SHM Go to View, SHM Open Check, SHM Open Checks, SHM Post Check, SHM Post Checks, SHM Trial Check, and SHM Voiding Process.

Select the first workflow process in the list and click Revise.

A copy of the process is created with a status of In Progress.

Click Activate.

The workflow process is activated with a status of Active and version of 1.

Repeat these steps for each SHM workflow process in the list.

The SHM workflow processes are now ready for use.

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