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Siebel eAdvisor and Browser-Based eConfigurator Application Overview

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The primary purpose of applications built with Interactive Designer is to facilitate an organization's sales process by providing customers with targeted product and service information, as well as guidance and advice to assist customers in deciding which products and services are needed.

Interactive Designer applications use a Web browser to present product specifications, prices, images, schematics, applicability guidelines, and other information that customers require to make product selection decisions.

The functionality of any Interactive Designer application includes support for the following user activities:

Recommending products, services, or a course of action based on user needs
Selecting and configuring products based on product features and user requirements

Interactive Designer generates the JavaScript, HTML, and image files needed for an eAdvisor or browser-based eConfigurator application. The applications run inside other Siebel applications as part of a Siebel application or as stand-alone applications.

When a user opens an eAdvisor or browser-based eConfigurator application, the application files and the engine that manages them are downloaded from the Web server and individual files containing code, data, and user interface definitions are loaded in the user's browser as needed.

To produce the JavaScript and HTML files, Interactive Designer uses feature and configuration information you enter about your product line. You also enter basic information about how you want your application to appear.

After the application is defined, you can extend your Interactive Designer applications with other solutions, such as HTML editors, to further customize the appearance and behavior of your application.

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