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Siebel Life Sciences Guide > Managing Contacts > End-User Procedures >

Specifying the Best Time to Call Based on Address

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A contact can have more than one address. Using the Addresses view, end users can enter the best times to call on a contact based on a selected address. Entering information in this view automatically populates other views such as the PreCall view.

For more information on adding addresses, see the addresses field description in Adding a Contact. For more information on using the PreCall view, see Viewing Pre-call Information.

To specify the best time to call on a contact

Navigate to the Contacts screen.
From the Show drop-down list, select My Contacts.
In the Contacts list, select a contact.

NOTE:  When selecting the contact, do not click a hyperlink (underlined field). Doing so will take you to another view.

Click the Addresses view tab.
In the Addresses list, select an address.
In the Best Times list, add a record and complete the necessary fields.

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