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Sample Mappings for Contact Key Components

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Table 6 describes examples of Contact Key component mappings for sample customer hierarchies.

Table 6.  Component Mappings for Sample Customer Hierarchies

Customer Hierarchy	Targeting Level Equal to Siebel Contact	Targeting Level for Campaign Load Mapping	Keys Requiring Mapping
Accounts Contacts	Contacts	Accounts	Key 1, Key 2
Accounts Contacts	Contacts	Contacts	Key 1, Key 2
Business Unit Account Decision Maker			Key 4
Customer	Customer	Customer	Key 1
Household Individual	Individual	Household	Key 1, Key 2
Household Individual	Individual	Individual	Key 1, Key 2
Household Individual Personal Account	Individual	Individual	Key 1, Key 2
Household Individual Personal Account	Individual	Personal Account	Key 1, Key 2, Key 3
Household Individual Personal Account (Bank Account)	Individual	Household	Key 1, Key 2
Organization	Decision Maker	Business Unit	Key 1, Key 2, Key 3
Organization Business Unit Account Decision Maker	Decision Maker	Organization	Key 1, Key 2, Key 3, Key 4
Organization Business Unit Account Decision Maker	Decision Maker	Account	Key 1, Key 2, Key 3, Key 4
Organization Business Unit Account Decision Maker	Decision Maker	Decision Maker	Key 1, Key 2, Key 3, Key 4

For more information on targeting levels, see About Customer Hierarchies. For more information about eAI, see Overview: Siebel eBusiness Application Integration Volume I.

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