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Siebel Marketing Guide > Generating and Maintaining Snapshot Files >

Stopping a Snapshot File Generation

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You might need to stop a snapshot after you submit the generation request. For example, while checking the status of a snapshot task, you notice that the extract is accessing the incorrect table. You can stop a snapshot generation in the following ways:

Stopping a snapshot in Pending status. Use this method if the status of the snapshot is Pending. To stop the snapshot in the Programs screen, you need to know the stage name. This cancels the snapshot process.
Stopping a snapshot in Active status. Use this method if the status of the snapshot is Active. To stop the snapshot task on the Marketing Server, you need to know the Siebel Server name and the start time for the snapshot task. This shuts down the Marketing Server task.

To stop a snapshot task that is in Pending status

From the application-level menu, choose View > Site Map > Programs > My Programs.
Click the Status view tab.
If the status is Pending, in the Status list, drill down on the stage in the Name field.
In the Stages list, select the stage for which the snapshot is generating and click Stop.

This cancels the snapshot.

To stop a snapshot task that is in Active status

From the application-level menu, choose View > Site Map > Server Administration > Servers.
In the Servers list, select your Siebel Server and click the Server Tasks view tab.
In the Server Tasks list, select the Marketing Server task for the snapshot you want to stop.

TIP:  The stage name is in the Status field and the start time is in the Start Time field.

In the Server Tasks list, click the menu button and choose Stop Task.

This shuts down the selected Marketing Server task. If you regenerate this snapshot, a new task ID will be assigned.

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