Siebel Order Management Guide > Setting Up Order Management > The Process of Setting Up Order Management >

Defining Order Statuses

Siebel Orders and Siebel Order Management come with a number of preconfigured order statuses. You can create additional statuses, if you need them, or edit the existing list of values.

See Table 6 for the Type field in List of Values Administration that you use to work with this list of values.

For more information about managing lists of values, see Applications Administration Guide.

When you create a new order status, you can determine what fields can be changed when an order has that order status. Often these rules mirror back-office constraints. For example, Ship to Address cannot be changed once the order has been picked up or shipped. Similarly, order quantities and details cannot be changed once an order has been submitted.

To specify which fields can be changed depending on order status, you use the state model. For more information about working with state models, see Siebel Business Process Designer Administration Guide.


 Siebel Order Management Guide 
 Published: 18 April 2003