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Siebel Partner Relationship Management Administration Guide Addendum for Industry Applications > Siebel PRM for Communications, Media, and Energy >

Overview of Differences from Siebel PRM

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This document covers only features of Siebel PRM for CME that are different from the features of Siebel PRM. It is meant to be used as a supplement to the documentation for Siebel PRM, which is in Siebel Partner Relationship Management Administration Guide.

The most important differences are:

Cross-references. Siebel Partner Relationship Management Administration Guide often refers the reader to Applications Administration Guide, Siebel Call Center User Guide, and Siebel Sales User Guide for more information. For Siebel PRM for CME, in addition to these books, the reader should see Siebel eCommunications Guide and Siebel eEnergy Guide.
Functionality of the Partner Manager. Siebel eCommunications Partner Manager, Siebel eMedia Partner Manager, Siebel eEnergy Partner Manager, and Siebel eOil, Gas, and Chemicals Partner Manager have the Partner-specific functionality of Siebel Partner Manager in addition to all the functionality of Siebel eCommunications, Siebel eMedia, Siebel eEnergy, or Siebel eOil, Gas, and Chemicals. The added functionality includes:
Support for complex orders
Support for premises management
Support for work orders
Support for agreements
Support for assets

In addition, Siebel Partner Portal for Communications, Media, and Energy includes:

Portions of Siebel eService for Communications, Media, and Energy functionality
Siebel PRM eCommerce functionality

NOTE:  Many of these features are separately licensed options.

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