Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote >

Deleting a Mobile Web Client

When you delete a Mobile Web Client, exercise care to keep the user status in sync across the Enterprise Server components. Before deleting a mobile user, be sure to set the end date to the current date or an earlier date. Ideally, shut down the Siebel Remote Enterprise Server components before actually deleting the user record. If the Enterprise Server components must be kept running, wait at least several hours to make sure they have been updated with the new status before actually deleting the user records.

To delete a Mobile Web Client

  1. From the application-level menu, select View > Site Map >Siebel Remote Administration.
  2. From the Show drop-down list, select Mobile Clients.
  3. In the Parent Server form, use the record navigation buttons to select the appropriate server.
  4. In the Mobile Clients list, select the mobile client you want to delete.
  5. In the End Date field, set a new effective end date that is the current date or an earlier date.

    This will cause the Transaction Router, Transaction Merger, and Synchronization Manager to stop processing requests for the Mobile Web Client.

  6. Click Save.
  7. Select the mobile client record for which you set an end date, click the menu button, and click Delete Record.

    Repeat Step 4 through Step 7 for each Mobile Web Client you wish to delete.

  8. Delete the docking folder for the Mobile Web Client from the Siebel Remote directory on the Siebel Remote server.

    This will prevent the mobile user from establishing a synchronization session with the server.

    The docking folder is located in the Docking subdirectory within the Siebel Server root directory. See Creating Siebel Server Directories for Mobile Web Clients for more details about these folders.


 Siebel Remote and Replication Manager Administration Guide 
 Published: 19 November 2003