Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote >

Changing Routing Models

There are times when an administrator may need to change the Routing Model for a particular mobile user.

NOTE:  Routing models are not related to responsibilities. If a routing model is changed, make sure the user has corresponding responsibilities so that the user does not have access to views for which data is not routed by the new Routing Model.

To change the routing model for a mobile user

  1. Before changing a mobile user's routing model, instruct that user to synchronize with the server and not to invoke any local database changes until after the next synchronization.
  2. Change the user's routing model.
    1. From the application-level menu, select View > Site Map > Siebel Remote Administration.
    2. From the Show drop-down list, select Mobile Clients.
    3. Select the mobile client record and make your changes.
    4. Save your changes.
  3. Perform a database extract.

    See Creating Mobile Web Client User Accounts and Privileges.

  4. Prompt the mobile user to synchronize.

    The mobile user can download the new extract at the beginning of the synchronization session.

    This process will reinitialize the Mobile Web Client database. See Initializing a Mobile Web Client Database.

  5. After downloading the new extract, the mobile user can resume normal operation.

 Siebel Remote and Replication Manager Administration Guide 
 Published: 19 November 2003