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Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote > Handling Failure and Recovery >

Restoring the File System After Recovery from a Previous Image

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If the docking directory and file system were recovered from a previous image, then the docking directories may contain data that has already been sent to the Mobile Web Client or to the server. In this case, follow the steps below after restoring the file system:

1. Stop the Transaction Router, Transaction Merger, and Transaction Processor tasks if they are running.
2. Remove all the subdirectories under the <Siebel Server>\Docking directory, except the <Siebel Server>\Docking\Txnproc subdirectory.
3. Reextract all Mobile Web Clients.
4. Start the Transaction Processor task with the parameter TS DB Recreate set to TRUE.
5. Start the Transaction Router and Transaction Merger tasks.
6. Reinitialize all Mobile Web Clients.

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