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Maintaining the Actuate e.Reporting Server

The administrator should perform certain on-going maintenance tasks to assure the continued performance of the Actuate e.Reporting Server. In addition to maintaining the Report Server performance, the administrator should perform user administration, which includes setting up users and roles, creating and modifying their preferences, configuring printers, creating auto-archive policies, and maintaining security of the encyclopedia. For details of administration tasks please refer to Administering Actuate e.Reporting System manual on the Siebel eBusiness Third-Party Bookshelf under Actuate.

Managing process groups. The administrator may create new Factory/View/Print Process Groups as part of managing report server resources. The administrator may increase the number of factory processes to have multiple reports generated simultaneously. Please see Administering Actuate e.Reporting System for more details.

Port configuration. The administrator may need to open more free ports to Report Server (particularly in a firewall environment) to enhance the number of concurrent user connections for report generation and viewing. Actuate's Administering Actuate e.Reporting System describes port configuration both for report generation and viewing.

Deleting completed requests. The administrator may modify the user preferences in the Actuate Management Console to have the completed request notifications deleted automatically upon report generation or after a certain length of time. However, this effort might be cumbersome with a large number of users, and an automated process can be used instead.

Periodically, the administrator may run the utility actcleanup6.exe as described in the Installing Siebel Reports Server Utility.

Additionally, the administrator may purge completed request notifications more frequently. See Actuate's Administering Actuate e.Reporting System for more information.

Periodic shutdown. The Actuate e.Reporting Server maintains a lookup table of the contents of the encyclopedia and updates this table when the report server is shut down and restarted. The lookup table size increases with the number of completed request notifications, report files (ROI), users, or roles. The lookup table does not always automatically decrease in size when these are deleted unless the report server is restarted. Therefore, the administrator should periodically shut down and restart Actuate services (in Windows) and processes (in AIX and Solaris).


 Siebel Reports Administration Guide 
 Published: 18 July 2003