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Siebel Database as Master for CRM

The Siebel Database is supported on multiple platforms, which allows organizations to adopt the Siebel schema as the master data schema for customers and customer relationship data. Alternatively, many financial services organizations have deployed a mainframe-based customer information file (CIF), which is used by many back-end systems. Siebel Financial Services eAI includes a number of technologies to allow using the CIF in place of, or in combination with, the equivalent structure in the Siebel system.


 Siebel Financial Services eBusiness Application Integration Guide 
 Published: 18 April 2003