Siebel Sales User Guide > Accounts >

Creating an Account


After a business relationship is identified, you can enter the details about the account. As account details evolve or change, you can update the account information. Before adding a new account, search the accounts list to make sure the account does not already exist.

To create an account

  1. Navigate to the Accounts screen.
  2. In the Accounts list, create a new record and complete the fields.
  3. Click the show more button to view additional fields.

    The following table describes some of the fields.

    Field
    Comments
    Account Type
    A list of values established by your company defines the type of account. Default values include Commercial, Competitor, Consultant, and Customer.
    Assignment Area Code
    Displays an area code for the account. This indicates that a sales representative from the same area code should be assigned to the account.
    Assignment Country Code
    Displays a country code for the account. This indicates that a sales representative from the same country code should be assigned to the account.
    PO Auto-Approval Limit
    The amount for which a Purchase Order can be automatically approved.
    Competitor
    A check box which, when selected, indicates the account is a competitor.
    Current Volume
    Displays a monetary amount that represents the account's current sales volume.
    Disable Cleansing
    A check box which, when selected, does not allow data cleansing.
    Domestic Ultimate DUNS
    Displays the D-U-N-S number for the domestic ultimate, which is the highest member in the hierarchy for the same business entity within the same country. A case can be its own domestic ultimate.
    DUNS#
    The Data Universal Numbering System (D-U-N-S) numeric serial number for a company. The D-U-N-S number is unique for each company.
    Expertise
    A list of values established by your company that defines the area of expertise for the account. Default values include Technology, Quality Control, and Client Management.
    Global Owner
    Displays the ID of the team member who is the global account owner. In cases of multi-national or global companies, this designates one main account team member to oversee the account.
    Global Ultimate DUNS
    Displays the D-U-N-S number for the global ultimate, which is the highest member in the hierarchy for the same business entity worldwide.
    Inventory Location
    Displays the physical location of the inventory.
    Lock Assignment
    A check box which, when selected, locks the sales team assignment from reassignment by Siebel Assignment Manager.
    Name
    A required value that identifies the account.
    Organization
    Displays the name of the organization with which the account is associated in your Siebel application.
    Parent
    Displays a parent account if the account is a subsidiary of a larger company.
    Parent/HQ DUNS
    D&B number for the account's parent account.
    Partner
    A check box which, when selected, indicates the account is a business partner.
    PO Approval Limit
    Displays a monetary limit up to which a PO is approved.
    PO Approved
    A check box which, when selected, indicates the Purchase Order (PO) has been approved.
    Potential Volume
    Displays a monetary amount that represents the account's potential sales volume.
    Price List
    Displays a price list associated with the account. Your application administrator establishes price lists based on criteria defined by your company.
    Reference
    A check box which when selected indicates the account offers a reference for your company's products or services.
    Referenceable as of
    Displays the date when the account first became a reference
    Shipping Information
    A text field for additional shipping details.
    Shipping Terms
    A list of values established by your company that defines the terms for shipping. Default values include Due, FOB, TBD, and No Charge.
    Stage
    A list of values established by your company that defines the account stage according to your sales or other methodology. Default values include Project Planning and Strategy, Analysis and Design, Testing and Production Pilot, Rollout, and On Hold.
    Status
    A list of values established by your company that defines the account status. Default values include Active, Contract Pending, Gold, and Inactive.
    Synonyms
    Displays a synonym for the account.
    URL
    Displays the Universal Resource Locator (URL) for the account Web site.

NOTE:  When a company change names or merges with another company, you must transfer account names and contacts to the new account name. Contact Siebel Technical Support or your implementation team for more information on how to rename an account.


 Siebel Sales User Guide 
 Published: 18 April 2003