| Bookshelf Home | Contents | Index | Search | PDF | |
Siebel Sales User Guide > Correspondence >
Monitoring Fulfillment Requests
When you submit correspondence to a fulfillment center, the status of the correspondence is set to Submitted. When your correspondence request is fulfilled, the fulfillment center updates the status to Done, which associates an activity with each recipient (contact). You can monitor the status to determine the date and time that your correspondence was sent and time your follow-up calls and sales visits accordingly.
To monitor fulfillment requests
- Navigate to the Correspondence screen.
- In the Correspondence list, select the correspondence record, and then verify that Done appears in the Status field.
| Bookshelf Home | Contents | Index | Search | PDF | |
Siebel Sales User Guide Published: 18 April 2003 |