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Adding Recipients to Correspondence


You must choose one or more contacts as recipients before you can generate the correspondence. If you are sending the correspondence to someone who is not listed as a contact, you can add that individual in the Add Recipients dialog box. The individual is then added to the Contacts list and as a recipient for the selected Correspondence record.

NOTE:  There is no maximum limit to the number of recipients that you can add to a correspondence item, however, the number of recipients affects performance and time required to generate the final document.

To add a recipient to correspondence

  1. Navigate to the Correspondence screen, and create a correspondence record.
  2. For more information, see To create correspondence.

  3. In the Recipients list, click Add.
  4. From the Add Recipients dialog box, add recipients.
  5. Use one of the following methods:


 Siebel Sales User Guide 
 Published: 18 April 2003