Siebel Sales User Guide >

Introduction

This guide describes end-user tasks for the Siebel Sales application. Managers and administrators of Siebel applications should also read this book to understand the impact of their configuration and implementation decisions.

Specialized applications administration tasks are covered in a number of other books. See the Siebel Bookshelf CD-ROM.

This guide is primarily useful to people whose title or job description matches one of the following:

Sales Professionals

Persons who use Siebel Sales to manage sales leads, opportunities, accounts, quotes, proposals, and so on.
Database Administrators

Persons who administer the database system, including data loading, system monitoring, backup and recovery, space allocation and sizing, and user account management.
Siebel Application Administrators

Persons responsible for planning, setting up, and maintaining Siebel applications.
Siebel Application Developers

Persons who plan, implement, and configure Siebel applications, possibly adding new functionality.
Siebel System Administrators

Persons responsible for the whole system, including installing, maintaining, and upgrading Siebel applications.


 Siebel Sales User Guide 
 Published: 18 April 2003