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Setting Additional Server Component Parameters


You may need to set additional server component parameters. Table 4 lists the additional component parameters.

To set additional component parameters, navigate to Server Administration > Enterprise Servers > Smart Answer Manager Server Components > Component Parameters.

Table 4. Additional Smart Answer Component Parameters
Component Parameters
Value
Default
Purpose
Knowledge Base Name
<your catalog name>
None
Name of the catalog or knowledge base to make Smart Answer Manager server component online.
Maximum Number of Categories
0-65535
4
The number of categories suggested by Smart Answer that will appear in the drop-down list.
Category Cache ID
True or False
False
Category will be cached the first time it is returned by Smart Answer for better performance on subsequent retrievals.
CatMgr
1-5
1
Smart Answer logging level.
LoatAtStart
True or False
True
Smart Answer component will load KB file at server startup.
Categorization Manager Type
Master/Slave
Master
Set the Smart Answer Manager server component as a master slave.
KB Update Interval
0-65535 in minutes
1440
Interval in minutes for slaves to reload KB from Master file.
KB Write Back Interval
Number of feedback messages
100
The number of feedback messages accumulated in master Smart Answer before it writes its memory copy back to the KB file.


 Siebel Smart Answer Administration Guide 
 Published: 23 June 2003