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Siebel Smart Answer Administration Guide >
Introduction
This guide provides an overview of Siebel Smart Answer and its use from an employee perspective. The primary focus of this guide is to provide configuration and administration instructions to allow you to set up Siebel Smart Answer on your Siebel application.
Although job titles and duties at your company may differ from those listed in the following table, the audience for this guide consists primarily of employees in these categories:
Product Modules and Options
This Siebel Bookshelf contains descriptions of modules that are optional and for which you may not have purchased a license. Siebel's Sample Database also includes data related to these optional modules. As a result, your software implementation may differ from descriptions in this Bookshelf. To find out more about the modules your organization has purchased, see your corporate purchasing agent or your Siebel sales representative.
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Siebel Smart Answer Administration Guide Published: 23 June 2003 |