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Siebel Server Overview

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The Siebel Server is the middle-tier platform that supports both back-end and interactive processes for all Siebel application clients. These processes are components within the Siebel Server architecture and support functions such as:

Mobile client synchronization
Business logic for Siebel clients, as well as connectivity and access to the Siebel Database Server and Siebel File System
Integration with legacy or third-party data
Automatic assignment of new accounts, opportunities, service requests, and other records
Workflow management
Document Generation

The Siebel Server supports both multi-process and multi-threaded components, and can operate components in background, batch, and interactive modes. Many of the Siebel Server components can operate on multiple Siebel Servers simultaneously to support increasing numbers of users, accommodate larger batch workloads, or increase the availability of those components.

Siebel Server System Service

The Siebel Server runs as a system service that monitors and controls the state of all server components operating on that Siebel Server. Each Siebel Server is an instantiation of the Siebel Server System Service within the current Enterprise. The Siebel Server runs as a Windows service. The installer needs permissions to create such services. For information on administering the Siebel Server System Service, see Siebel Server Administration Guide.

Resource Requirements for Siebel Server

Follow the hardware recommendations listed in System Requirements and Supported Platforms.

Siebel Server Manager

The Siebel Server Manager is the management console for the Siebel Server and Siebel Enterprise Server.

The Siebel Server Manager allows you to configure the parameters governing the operation of each component, and determine which Siebel Servers a given component can operate. Use the Siebel Server Manager to:

Start, stop, pause, and resume Siebel Servers, components, and tasks
Monitor the status and collect statistics across the Siebel Enterprise Server, Siebel Servers, components, and tasks
Manage the configuration of the Siebel Enterprise Server, Siebel Servers, components, and tasks

You can operate the Server Manager using one of two interfaces:

Graphical user interface (GUI) by using the Server Administration views in the Siebel application client

Use the Server Manager GUI for most administrative duties, since it includes more user interface functionality (including the ability to search for and sort various fields within views) and a more intuitive view into the operation of Siebel Servers than does the command-line interface.

Server Manager Command-line Interface (srvrmgr)

Use the command-line interface for batch-mode processing, since it can run from batch scripts by invoking script files with administration commands that need to run on a regular basis. You can use the command-line interface when a client is not available because it has not been installed or the Web server is not available.

The Server Manager (both the GUI and the command-line interface) connects to the Siebel Gateway Name Server, which contains all availability and connectivity information for the Siebel Servers within the Enterprise. The Server Manager then connects with each of the servers and starts a Server Manager component task. For information on using the Server Manager, see Siebel Server Administration Guide. The Server Manager task on each Siebel Server:

Handles administration commands from the Server Manager
Executes requested functions
Returns each operation's results to the Server Manager

NOTE:  Each session of Server Manager creates a separate Server Manager task. You thus create a new Server Manager task each time you access the Server Administration screens.

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