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Siebel Advanced Customer Profile

The Siebel Advanced Customer Profile module is a data model extension that stores additional customer information. This extension creates an extended profiling view of an organization's customers. The key entities included with this module are activities, notes, agreements, entitlements, billing accounts, demographic information, business profiles, customer preferences, credit profiles, activities history, and analytical and segmentation information.


 Siebel Universal Customer Master Applications Reference for Industry Applications
 Published: 18 April 2003