Upgrade Guide for Microsoft Windows > Upgrading the Siebel eBusiness Application > Upgrading Siebel Gateway and Siebel Servers >

Upgrading the Servers on the Windows Platform

Refer to your previously completed copy of the Upgrade Planning Worksheet for server names and other installation information.

To stop all servers

To uninstall the earlier version of the Siebel Servers

  1. If you wish to preserve your installation-specific Siebel Server configuration parameters, record your current configuration.

    You need to reapply that configuration manually after completing the upgrade. Installation-specific parameters are lost when you uninstall your existing Siebel Servers. When you install the new Siebel Server Release 7.x software, you can reset these parameters manually through the Server Manager.

  2. Uninstall the previous release of the Siebel Server software.

    Navigate to the Control Panel, and double-click Add/Remove Programs. Select the previous release of Siebel Server, and then click Add/Remove. Follow the instructions in the InstallShield wizard to uninstall the applications.

  3. Delete the entire Siebel Server installation directory tree, and then restart the machine.

    NOTE:  To avoid conflicts with the ODBC drivers used by the new Siebel Server software, remove any older versions of the ODBC drivers. If the vendor provided an uninstall option, use it. If the vendor has not provided an uninstall option, contact the vendor for removal instructions.

To uninstall the earlier version of the Siebel Gateway

  1. Uninstall Siebel Gateway.
    1. Navigate to Start > Settings > Control Panel > Add/Remove Programs.
    2. Select the previous release of Siebel Gateway, then click Add/Remove.
    3. Follow the instructions in the InstallShield wizard to uninstall the applications.
  2. Delete the entire Siebel Gateway installation directory tree, and then restart the machine.

To install the version 7.5 Siebel Gateway software

To install the version 7.5 Siebel Servers

  1. Make sure that each server on which a Siebel Server will be installed has the correct versions of all required third-party software products, as documented in Siebel System Requirements and Supported Platforms.
  2. Install the new Siebel Server on all Siebel servers, as described in Siebel Server Installation Guide for the operating system you are using.

 Upgrade Guide for Microsoft Windows
 Published: 20 October 2003