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Interfacing with Siebel Universal Queuing

This chapter describes how to use the Universal Queuing business service to access functions in Siebel Universal Queuing.

Business services represent functionality that is encapsulated in a named service, for which methods can be called by the Siebel application. Many types of Siebel eBusiness Applications functionality, including Universal Queuing functionality, can be accessed as methods of Siebel-provided business services.

For more information about working with Siebel business services, refer to:


 Siebel Universal Queuing Administration Guide
 Published: 18 April 2003