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Siebel Universal Queuing Administration Guide >

Overview of Siebel Universal Queuing

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This chapter provides an overview of Siebel Universal Queuing, including the following:

An overview of Siebel Universal Queuing and some communications business scenarios
A description of the Siebel Universal Queuing architecture and its elements
A description of how Siebel Universal Queuing works with Siebel Server and the Siebel EAI Object Manager and Siebel Communications Server components

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