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Viewing Channel Status Data


The Channel Statistics view displays the following for each channel type:

To view channel statistics data

  1. From the application-level menu, choose View > Site Map > UQ Administration > Channel Statistics.
  2. The Channel Statistics view appears.

  3. Click Refresh to display the data.
  4. NOTE:  The data is not automatically refreshed when the view appears. You must click Refresh to display the data.


 Siebel Universal Queuing Administration Guide
 Published: 18 April 2003