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High Interactivity Deployment—General Requirements

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This section describes in detail the high interactivity general deployment requirements summarized in About Deployment Modes for Siebel Web Clients.

You can use the Microsoft Internet Explorer Administrator Kit and other system management tools to support high interactivity mode deployment requirements in supported versions of Internet Explorer. Customers should review the features of applicable deployment tools.

Predefined Security Settings for Web Content Zones

Web content zones in Microsoft Internet Explorer support predefined security setting templates, or groups of settings: Low, Medium-low, Medium, and High.

You can use a zone such as Local intranet or Trusted sites for your Siebel applications and use the default security setting templates. Local intranet defaults to the Medium-low setting, and Trusted sites defaults to the Low setting. Siebel applications support both Low and Medium-low settings; Low is preferred.

To use the Local intranet zone, the Siebel eBusiness Applications URL must be hosted on the same intranet as the end users' Web browsers.
To use the Trusted sites zone, the Siebel eBusiness Applications URL must be added as a site to the Trusted sites zone.

Because Trusted sites are explicitly designated, lower security settings can generally be used than for other zones. For example, you can use the Trusted sites zone to allow end users to use ActiveX controls required for the Siebel application deployment, yet restrict end users from using ActiveX controls that may be associated with other sites.

Using security setting templates is preferred. If you do not use them, then you may need to adjust individual security settings for the applicable Web content zone. Some procedures in this chapter describe specifying (or verifying) custom settings, for customers who cannot use security setting templates. For more information, see Manual Security Settings for High Interactivity.

For more information about specifying Internet Explorer security settings or other settings, refer to Microsoft documentation.

Adjusting Printing Settings

To enable printing Siebel application screens using the browser's Print command, Internet Explorer users must modify their printing settings.

To adjust printing settings

In Internet Explorer, choose Tools > Internet Options.
Click the Advanced tab.
Under Printing, select Print background colors and images.
Click OK.

Bypassing Proxy Server for Local Addresses

If your network uses a proxy server, you should adjust your Internet Explorer browser settings to bypass the proxy server for local addresses. This setting provides better performance for all Siebel clients described in this book. For the Siebel Mobile or Dedicated Web Client, this setting is required.

To specify settings to bypass the proxy server for local addresses

In Internet Explorer, choose Tools > Internet Options.
Click the Connections tab, then click the LAN Settings button.
In the Proxy server section, verify whether the option Use a Proxy server for your LAN is enabled.
If the option Use a Proxy server for your LAN is enabled, check the box for Bypass proxy server for local addresses.
Click OK, then click OK again.

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