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Siebel Wireless Administration Guide For Financial Services >
Using Wireless eFinance and eInsurance
The Siebel Wireless eFinance and eInsurance applications provide two separate options, one for sales and one for service. Both options provide real-time access to Siebel data from the field, by means of an Internet-enabled wireless device.
The data displayed on the screen is the same data that is displayed on a client workstation. You can view, add, delete, and edit the information from your wireless device.
The two options provide slightly different functionality. The wireless sales application includes access to sales opportunities, and the wireless service application includes access to service requests. In all other respects, the applications are identical.
The screens available in Siebel Wireless Sales and Siebel Wireless Service are:
- Calendar
- Contacts
- Companies
- Activities
- Opportunities (Sales only)
- Service Requests (Service only)
- Correspondence
This chapter provides basic information about each of these screens.
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Siebel Wireless Administration Guide For Financial Services Published: 18 April 2003 |