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Personalizing Your Wireless Device

Using the Mobile screen available with many Siebel eBusiness applications, you can personalize your interaction with Siebel Wireless applications and manage your wireless devices and wireless messaging addresses.

You can customize your Siebel Wireless main menu by choosing the main menu links available when you access Siebel Wireless using an Openwave wireless browser, the order in which those links appear, and the order in which data is sorted once you access the data.

The Mobile screen is accessible from the Siebel Call Center, Siebel Service, Siebel Sales, and Siebel PRM Partner Portal applications. The Siebel Web client's online help has information that helps guide you through device registration, personalization, and navigation techniques for Siebel Wireless applications.

You can access the Mobile screen on a desktop or laptop when it is connected to a Siebel eBusiness application through a network or dial-up connection.

NOTE:  The Mobile screen can be used only with the zero-footprint client. However, the Mobile screen also appears in the site map of the disconnected mobile Web client. If you try to access the Mobile screen on a disconnected mobile Web client, you will see the following message: "This feature is not supported in the stand-alone Web client."

To personalize your wireless device

  1. From the application-level menu, choose View > Site Map > Mobile.
  2. Select the mobile device you want to work with in the Mobile Devices list, or, if necessary, create a new mobile device record.
  3. Use the Mobile Devices, Main Menu Layout, and Record Order tabs to establish the configuration of the selected device.

    4. Details for working with each of the Mobile screen tabs for Siebel Wireless applications are provided in the following sections. The Message Delivery and Mobile Alerts tabs are used for Wireless Messaging. For information about Siebel Wireless Messaging, see Siebel Communications Server Administration Guide.


 Siebel Wireless Administration Guide For Financial Services
 Published: 18 April 2003